Warranty
All batteries purchased from us are covered by a 90-day warranty. Please note that the warranty does not cover cases of full discharge or overcharge.
To ensure optimal battery performance and longevity, it is crucial to adopt responsible charging practices. Avoid leaving the charger connected overnight or allowing the bike to remain uncharged for prolonged periods. We strongly recommend using a Wi-Fi Smart Plug to manage your charging process effectively. This device helps prevent both overcharging and full discharge, thus preserving the battery’s health. For additional information, please refer to the ‘Information’ section.
Liability Disclaimer
VANMOOF.PRO is not liable for any damages related to incidents involving lithium-ion batteries. Read and closely follow the instructions that come with your device regarding charging and battery maintenance.
VANMOOF.PRO is not liable for any injuries related to incidents or accidents to the user or afflicted third-parties involving the use of the devices we sell. We promote safe use and always recommend wearing a helmet and protective gear while riding, in addition to safe training practices.
Customers take all responsibilities and liabilities for all products, including e-bikes, conversion kits, batteries, e-bike components, brakes, bike mechanical parts and adjustments, electrical wiring, unforeseen occurrences, safety issues, maintenance, and services, etc.
E-bike riders must obey all traffic regulations, geographical or age restrictions, and are responsible for following rules and updates for the kind of vehicle they are using.
Customers are fully responsible for understanding the safety concerns and regulations of keeping, using, and transporting Li-Ion battery packs.
We hereby inform the buyer that VANMOOF.PRO is not responsible for any liability that may occur which could possibly apply to the product and/or its user due to the usage of the product, and that the customer alone is solely responsible for third-party insurance and/or other insurance as required by the nature of the particular product. The seller is not responsible for any possible damage, including bodily harm and damage to property.
Battery warning
Warning: Lithium-ion batteries may explode or burn due to improper use. Using these batteries for purposes not intended by the manufacturer, including outside a battery pack and/or without a BMS, may cause severe injury and damage. We are not responsible for any injuries caused by lithium-ion batteries—use at your own risk.
All rechargeable batteries have inherent risks under any circumstance. Use caution when working with li-ion batteries (lithium-ion), LiPo (lithium-ion polymer), and any rechargeable cells (together “rechargeable batteries”), as they have dangerous charging characteristics and are known to explode or burn if mishandled. A purchaser and user of rechargeable batteries should educate themselves on rechargeable batteries, especially regarding charging, discharging, assembly, and storage. We are not responsible for any damage caused by the misuse or mishandling of rechargeable batteries.
Here are a few tips:
- Never completely discharge batteries (below 2.5V under load or 3V unloaded).
- Use only high-quality battery chargers.
- Do not expose to heat.
- Do not connect the positive contact to the negative contact without an appropriate load.
- Never exceed the battery’s specifications.
- Never try to charge or discharge li-ion batteries with battery chargers that are not made for li-ion batteries.
- Always charge these batteries on and within fireproof material.
- Never leave rechargeable batteries in a recharging station unattended.
- Do not use any rechargeable battery or charger if any visible damage is present, or if known mishandling, accidental or otherwise, has occurred.
- If a rechargeable battery overheats, hisses, or bulges, immediately quarantine the battery from any combustible materials—ideally, take the battery outside.
- If a rechargeable battery catches fire, the FAA recommends pouring water or soda on the battery and surrounding areas—ideally, use a foam extinguisher to quell the fire.
By purchasing batteries, you agree that the seller makes no warranties whatsoever with respect to the goods sold on this website, including any (a) warranty of merchantability or (b) warranty of fitness for a particular purpose, whether expressed or implied by law, course of dealing, course of performance, usage of trade, or otherwise. Buyer acknowledges that it has not relied upon any representation or warranty made by the seller, or any other person on the seller’s behalf. If purchasing for resale, the buyer assumes all responsibility and agrees to forward all notifications and warnings to the purchaser.
Terms of service
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.