Information


Warranty conditions

All batteries purchased from us are covered by a 90-day warranty. Please note that the warranty does not cover cases of full discharge or overcharge.

To ensure optimal battery performance and longevity, it is crucial to adopt responsible charging practices. Avoid leaving the charger connected overnight or allowing the bike to remain uncharged for prolonged periods. We strongly recommend using a Wi-Fi Smart Plug to manage your charging process effectively. This device helps prevent both overcharging and full discharge, thus preserving the battery’s health. For additional information, please refer to the details provided below.

VANMOOF essentials

VANMOOF S3/X3 library

Battery postage. The UK Best Choice: Parcelforce

Parcelforce. Express 48, 80cm x 26cm x 26cm, up to 5kg
Parcelforce. Requirements to send batteries
To print: Label: Class 9a & UN3480 together (12cm x 12cm)